CROSSWORD PUZZLE!

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Across
  1. 6. How many levels of Marketing do we have?
  2. 8. Type of customer that is not profitable
  3. 13. An external factor that pertains to the economic conditions in a country
  4. 14. This can be used in our cellphones if we tend to have online transactions, such as bank transfers through the phones
  5. 15. Type of customers whose needs do not fit the offerings of the company
  6. 16. Jollibee and McDonald's collaboration as a classification of Diversification
  7. 19. A customer service that offers a real time response to any inquiries
  8. 20. They are the type of customers who are not loyal to the company or to the brand
Down
  1. 1. An economic matrix that suggests four economic growth strategies.
  2. 2. An external factor that pertains to the culture, trends, and demographics.
  3. 3. An external factor that pertains to the government policies and politics
  4. 4. External condition that could help improve the performance of a company or can be exploited
  5. 5. An external factor that pertains to the rules and regulations that must be followed
  6. 7. Jollibee and BINI's collaboration as a classification of Diversification
  7. 9. An external factor that pertains to the ecological scope of a country
  8. 10. Represents the advantages of a certain business
  9. 11. How many types of customers are there?
  10. 12. A type of marketing where the sales lady can suggest that the company can be contacted anytime if there are any inquiries
  11. 17. An external factor that pertains to the innovation of humans - AI can also be associated with this.
  12. 18. This is also known as "direct sales"