Across
- 3. An annuitant is alive and wants to do an assignment of his life insurance. You should mail the assignment form from the drop down menu in Orion and they should send it to ____.
- 4. You must have a minimum ___ years of federal civilian service (not including military service) to be eligible for a retirement with OPM.
- 5. This acronym is for the department that handles death claims.
- 7. Email system used by OPM to send and receive emails to customers.
- 9. This acronym is for the hold time until a CSS answers the call.
- 10. You can use this system to determine if a refund or lumpsum check has been issued.
- 12. An annuitant has passed away and the funeral home wants to send their assignment form with the FE-6. They should send it to _______.
- 14. The agency who handles dental and vision benefits.
- 15. Which ARPS function _._ do you use to generate a Summary of Payments?
Down
- 1. You get one of these when someone tells OPM that you did a great job.
- 2. Post Retirement Marriage: The annuitant must be married for ___ months but no longer than 2 years to add a survivor benefit.
- 5. You can use this acronym to access a claim to mail a CSA card or VOA/VOLI to the address on file.
- 6. Which retirement system does not have a recalculation at age 62 for a disability claim?
- 8. The one thing that should never been given to annuitants regarding health benefits, life insurance or taxes.
- 10. A suspension or cancellation of the FEHB benefits may take up to ____ days.
- 11. You must complete at least ___ verifiers before providing information or making changes to a claim.
- 13. This acronym is for the department that handles general correspondence requests.