Across
- 4. Name of the interview that a SSS completes when a customer applies for ABD/HEN benefits
- 5. Excellent customer service that is accurate and goes above and beyond
- 7. This is shared with a customer that needs local area service information
- 8. This form is required to share information with other agencies
Down
- 1. The ability to put yourself in a customer's shoes as they are experiencing difficult emotions
- 2. Staff person that assists with SSI applications
- 3. Queue color for WorkFirst Social Service assessments
- 6. Queue color for customers that need to complete an interview with an ABD/HEN SSS staff