Across
- 3. help offered by companies or service providers
- 4. a wall that offers protection from Virus and other unsolicited activities
- 5. Voulantary return of the charge deducted from the customer
- 7. Software has to be ___________ on the computer for it to work
- 10. Presence of Viruses in a computer causes this
- 11. Another word for double check
- 12. secret code that is used to access files or database
- 13. Written/Typewritten/Printed copy
- 17. General term for Monitor, Mouse, Keyboard, CPU
- 19. Screen A common error that we see in computers
- 20. Promise of service offered
- 22. Virtual Storage space
- 23. A software that helps in preventing Virus or Malware attacks
- 25. not valid
- 26. Access We can use the clients computer using __________
Down
- 1. Malware that affects the performace of a Computer
- 2. Key Serial code that has to be entered to verify the authencity of a software
- 3. Set of codes written to make an application work
- 6. No longer able to access a computer or a device
- 8. Closing down of an appliance or device
- 9. proceess of obtaining a file from the net or other meduim wherin it is available for use
- 11. Capable of being run on an other computer without change
- 14. iOS, iPod, iPhone, iMAC
- 15. Completed/Taken care of
- 16. Person who fixes issues in the computer
- 18. Another word for restart
- 21. Detailed study of an issue
- 24. Software that is installed surreptitiously and gathers information about internet users browsing habits