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Across
  1. 3. / With the transnational approach, enterprise systems can be locally ………. (U.S spelling) (p108)
  2. 6. / Transitioning to the transnational approach requires considerable top-down .......... support? (p103)
  3. 9. / The transnational approach marks a clear step towards identifying the core ……….. of the enterprise (p103)
  4. 11. / With the global approach, companies can carefully measure customer ………… (p104)
  5. 13. What approach introduced business standardization for adapting and transferring parent company knowledge to foreign markets? (p96)
  6. 14. What approach leverages the regionalization of processes to create business standardization in core business processes (p96)
  7. 18. What approach seeks to establish and maximize business flexibility around the world? (p96)
  8. 20. The prevailing wisdom for companies expanding into foreign markets has been (4 words) (p95)
  9. 21. / How many key success factors are in the Globalization journey? (p109)
  10. 22. / The focus on business flexibility in the multinational approach can lead to substantially higher ……… costs (p107)
  11. 24. What has encouraged decentralized development of tailored IT solutions? (p 95)
  12. 26. / Key success factor six is based around shifting the balance of …..? (p110)
  13. 27. / What services are enabled but not mandated with the international approach (p107)
  14. 28. / What approach treats the world market as an integrated whole? (p96)
Down
  1. 1. / How often are systems implemented worldwide in the Global approach (p108)
  2. 2. / Developing an ……….. oriented culture is key to achieving success factor five (p110)
  3. 4. / Market characteristics and legal requirements can be roadblocks during the transition to what approach? (p102)
  4. 5. / What type of systems manage the information and knowledge related to core business processes? (p96-97)
  5. 7. / The dominant architecture with the Transnational approach is Ross’s ………… Data Architecture? (p103)
  6. 8. ability to tailor products, services and business processes to local markets to create customer value is known as (2 words) (p96)
  7. 10. / The IT architecture for the Multinational approach is lower on (p97)
  8. 12. / Key success factor one should have a ……. for the journey and destination (p109)
  9. 15. / What type of management is needed during the transition to regional IT infrastructure (p101)
  10. 16. / What management program should you implement in key success factor four (p110)?
  11. 17. / The global approach creates tight ……… between the business strategy and IT (p105)
  12. 19. / The IT architecture for the Multinational approach is higher on (p97)
  13. 23. / When enterprise systems and IT infrastructure is standardized globally, the dominant architecture is Ross’s ……. Architecture (p104)
  14. 25. / Key success factor two requires ……. the transition (p109)