Textbook Underground Terminology

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Across
  1. 2. International Standard Book Number. A unique 10-digit or 13-digit number assigned by standard book numbering agencies to control and facilitate activities within the publishing industry. ISBNs are typically found on the back covers of textbooks.
  2. 6. Code Publisher issued code made of numbers and letters that are entered into a computer/website to allow access to a particular service.
  3. 8. Status of an order where only part of an order has been shipped to guest but not whole order.
  4. 12. A book is described as hardback when the covers of the book are solid and not bendable.
  5. 13. A unique alpha numeric number that identifies where a shipment is at any given time (FedEx, USPS, and UPS).
  6. 14. Three number shortcut in Prism to access information quicker
  7. 16. Term describing that deception and criminal activity on a card used for a certain Textbook Underground order has been compromised. Often guest has no knowledge of purchase. Billing and shipping comparisons must ‘make sense’ along with order history of guest as well.
  8. 19. The date in which a rental textbook is due back to HQ
Down
  1. 1. Rental Not Returned Charge
  2. 3. Status of an order where all items on order have been cancelled and will not ship out to guest.
  3. 4. is a fulfillment network for NBC, giving guests a wide assortment of low-cost textbooks.
  4. 5. Leaf A book is described a`s loose-leaf when it does not have a spine or binding. Neebo does not accept these for sellback.
  5. 7. A book is described as a paper back when the covers of the book are bendable.
  6. 9. Number - Return Merchandise Authorization Number
  7. 10. All items (textbook/GM) are assigned a unique number for identification.
  8. 11. Status of an order where item(s) has been shipped from warehouse to customer.
  9. 15. Period The time frame in which rental was originally rented until date rental is due.
  10. 17. A 20-digit number that is assigned to a rental textbook used to associate a specific book to a specific guest. An XREF sticker is placed on the back of the textbook and its corresponding XREF is found in the rental history of the parent store.
  11. 18. Our Inventory Control System, a proprietary software that runs on IBM AIX and is used to track inventory, process orders, and holds rental records.
  12. 20. Address Verification System – A program used to verify that a guest’s payment method and billing address match each other. We use AVS to prevent fraudulent orders.