Across
- 2. guide your customers through an experience tailored to their needs
- 3. simply your customers needs by providing unparalleled service
- 4. asking questions to understand the customer's storage needs and experience
- 5. to surprise delight customers by always giving more than expected
Down
- 1. treat customers how they want to be treated
- 2. welcome your customer with a friendly greeting
- 3. create a connection
- 4. approach your customer to create a welcoming interaction