Across
- 2. Where one thing is more than the other, there is an _______
- 4. unveil the 'Design story' and encourage for trial
- 5. the customer's needs
Down
- 1. one thin
- 2. Offering extra services and thanking the customer will ______ the customer
- 3. is a greeting to customer
- 5. Loyalty points, guarantee, warranty and After sales service is conveyed to customer at this stage
- 6. is handling complaints and obtain commitments