The Baldrige Journey

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Across
  1. 4. The snapshot for the way we operate.
  2. 5. How do we listen?
  3. 6. Web system where veterans can secure message their providers and check their medical record
  4. 7. Criteria for Performance Excellence to improve performance and get sustainable results.
  5. 9. September 10-14
  6. 11. An outline that details and strategic priorities and measures
  7. 13. Regional Award for performance excellence
  8. 14. Registry is an innovative care tracking system for Veterans and providers
  9. 16. Top VA Award
  10. 17. Being caught for doing something good when no one is looking
Down
  1. 1. Award for best overall care in Nursing
  2. 2. Forum for senior leadship to communicate mission and strategy
  3. 3. Ultimate award for performance excellence in health care.
  4. 8. Be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based.
  5. 10. Award for critical care nursing
  6. 12. Our governance structure
  7. 15. One of the many employee development programs
  8. 18. Honor America's veterans by providing exceptional health care that improves their health and well-being.