Across
- 6. service, support provided by a team to its customers through the whole process
- 7. competence expected by a professional
- 9. discussion aimed reaching an agreement
- 10. listening, being fully engaged
Down
- 1. exchanging information
- 2. yours to sell and buy
- 3. expert skill & knowledge in a specific field
- 4. planning, defining a strategy or direction
- 5. the best outcome
- 8. knows the area well