Across
- 3. The one office tool that's always "borrowed" and never returned
- 6. The unofficial fuel for a 40-case Monday
- 8. The January gift that keeps on giving (and adjusting)
- 9. Support and maintenance that isn't cash (aka ISM)
- 10. The best day of the week, unless you're on the late-shift desk
- 12. The machine that only jams when you're in a huge rush
- 13. The periodic check-in to see if they still have that $2,001
- 14. The person who (hopefully) keeps the receipts
- 15. The magic $ amount that determines if work is "substantial"
Down
- 1. The 20,000-page "Specialist's Bible" we all live by
- 2. The kind of training video we watch on 1.5x speed
- 4. Cash, cars, or that one life insurance policy they forgot
- 5. The first appeal step (and the first thing we explain daily)
- 6. When you get to deal with Title 2 AND Title 16 at once
- 7. The "A" or "B" or "C" arrangement that decides the FBR
- 11. The mathematical headache of parental or spousal income
- 14. The Presumed Maximum Value (a specialist’s favorite shortcut)