Across
- 3. Technical language often used within a specific industry.
- 9. Failure to convey or understand a message correctly.
- 11. Building relationships for professional or personal development.
- 12. A common written method used for professional communication.
- 13. Ensuring your message is easy to understand and free of confusion.
- 15. Non-verbal communication that includes gestures and posture.
Down
- 1. Being open and honest in communication.
- 2. Shared values and norms that affect workplace communication styles.
- 4. Communicating confidently without being aggressive.
- 5. Tactful communication to resolve conflicts or maintain harmony.
- 6. The ability to understand and share the feelings of others.
- 7. An essential skill to ensure understanding during conversations.
- 8. The attitude or emotion conveyed in spoken or written communication.
- 10. Participating fully in listening or engaging in conversations.
- 14. Constructive information given to improve performance or behavior.