Across
- 3. The person or company communicating and managing the brand
- 5. The descriptive features that characterize a brand
- 7. The main metaphor for man in the consumer-based approach
- 9. The mental link between a brand and something else stored in memory
- 10. The act of placing the brand in consumer`s minds
Down
- 1. The researcher behind the customer-based brand equity model
- 2. Consumers`overall evaluation or feelings toward a brand
- 4. The ability of consumers to recognize and recall a brand
- 6. Where Brand Knowledge and Associations are stored
- 8. The good feeling from using green products
