The Digital Leader

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Across
  1. 6. Abbreviation for long-term care
  2. 8. Insurance protection
  3. 11. Managing money
  4. 12. File insurance online
  5. 16. Guidance provided by John Hancock in wealth management
  6. 17. Online is the priority
  7. 20. Annual event celebrating excellence in client support
  8. 22. New ideas for growth
  9. 24. Modern tools for business
  10. 25. Requests for insurance benefits
Down
  1. 1. Pioneering in technology
  2. 2. John Hancock’s global name
  3. 3. An insurance contract.
  4. 4. Advanced artificial intelligence used to revolutionize customer service
  5. 5. Actively involved
  6. 7. A person receiving service
  7. 9. Automated customer help
  8. 10. Financial protection service
  9. 13. Backing up or aiding
  10. 14. Working together effectively
  11. 15. Offers expert guidance
  12. 18. Confidence in a company
  13. 19. Financial assets or money
  14. 21. Providing assistance
  15. 23. What comes before a break in the shell?