The Home Depot Lingo

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Across
  1. 4. difference between book inventory and on-hand inventory shortage
  2. 6. the part of the store that consists of cashiers, lot associates, head cashiers
  3. 12. a program for providing a cash payout to associates based on stores meeting and exceeding paln
  4. 15. long metal strip with clips used to cross merchandise small items
  5. 17. receiving area of the store
  6. 19. sell, furnish and install (no spaces between characters/letters)
  7. 20. any employee of the Home Depot
  8. 23. little people building with James
  9. 24. universal product code
  10. 26. selection of racking with product in it
  11. 27. Head Cashier
  12. 29. assistant store manager
  13. 30. items not in-stock or carried in the stores inventory that associated can order for a customer
  14. 34. store manager
  15. 36. buy online return in store
  16. 37. tool rental center
  17. 38. caring, assisting and responding to employees program
  18. 39. a web based systems available for all associates to process, store and update their personal information
  19. 41. voice of the associate
Down
  1. 1. Back End Automation and Reengineering program
  2. 2. point of sale
  3. 3. an online safety program
  4. 5. return to vendor
  5. 7. the companies set of behaviors the governs customer service
  6. 8. merchandising execution team
  7. 9. do it herself
  8. 10. new lower price
  9. 11. human resources
  10. 12. lower retail price on promotional product for a specified period of time
  11. 13. chief executive officer
  12. 14. company website
  13. 16. distribution center
  14. 18. do it yourself
  15. 19. system applications products
  16. 21. department supervisor
  17. 22. manager on duty
  18. 25. customer order management
  19. 26. buy online pickup in store
  20. 27. lumber, hardware
  21. 28. in-house social media site
  22. 31. installed for you
  23. 32. loss prevention
  24. 33. forecast and scheduling tool
  25. 35. voice of the customer
  26. 40. self-checkout