Across
- 4. difference between book inventory and on-hand inventory shortage
- 6. the part of the store that consists of cashiers, lot associates, head cashiers
- 12. a program for providing a cash payout to associates based on stores meeting and exceeding paln
- 15. long metal strip with clips used to cross merchandise small items
- 17. receiving area of the store
- 19. sell, furnish and install (no spaces between characters/letters)
- 20. any employee of the Home Depot
- 23. little people building with James
- 24. universal product code
- 26. selection of racking with product in it
- 27. Head Cashier
- 29. assistant store manager
- 30. items not in-stock or carried in the stores inventory that associated can order for a customer
- 34. store manager
- 36. buy online return in store
- 37. tool rental center
- 38. caring, assisting and responding to employees program
- 39. a web based systems available for all associates to process, store and update their personal information
- 41. voice of the associate
Down
- 1. Back End Automation and Reengineering program
- 2. point of sale
- 3. an online safety program
- 5. return to vendor
- 7. the companies set of behaviors the governs customer service
- 8. merchandising execution team
- 9. do it herself
- 10. new lower price
- 11. human resources
- 12. lower retail price on promotional product for a specified period of time
- 13. chief executive officer
- 14. company website
- 16. distribution center
- 18. do it yourself
- 19. system applications products
- 21. department supervisor
- 22. manager on duty
- 25. customer order management
- 26. buy online pickup in store
- 27. lumber, hardware
- 28. in-house social media site
- 31. installed for you
- 32. loss prevention
- 33. forecast and scheduling tool
- 35. voice of the customer
- 40. self-checkout
