Across
- 1. sheets
- 2. compliant
- 6. safe
- 8. guest services]
- 10. included
- 13. to complain
- 14. reception
- 17. blanket
- 18. entrance
Down
- 1. single room
- 3. double room
- 4. Reservation
- 5. elevator
- 7. to reserve
- 9. key
- 11. receptionist
- 12. to lack
- 14. towel
- 15. card
- 16. pillow