Across
- 2. the important part of managing your heart
- 3. Arlie associated culture with the keys of?
- 4. this greatly affects the judgement of a person
- 6. the title of Arlie Hochschild
- 10. form of emotion regulation/main idea of Hochschild
- 11. Emotional labor is?
- 13. the occupation of Hochschild
- 14. the main focus of the managed heart
Down
- 1. the fascination of Hochschild
- 5. another term for emotional labor
- 7. has a huge impact in society according to Hochshild
- 8. university where Hochschild graduated
- 9. author of the managed heart
- 12. location of university of california where Arlie works
- 15. a study of Hochschild that has a large part in society
