The nature of operations

1. ____________________ is the use of flexible computer-based production systems to produce items meeting customers' individual requirements at mass production level.
3. Also called 'factor inputs'
5. The finance, tools and machinery needed for production.
9. Producing a limited number of identical products in batches is known as ___________ production.
10. The conversion of factor inputs into outputs of goods and services is termed as the ________________ process.
12. _________ production is the making of one-off, unique items.
13. ______________ capital refers to intangible capital of a business.
15. The aspect of making fit-for-purpose products

2. A ______________ business considers the social, economic and environmental impact of its operations.
4. It is a relative measure which looks at the quantity of output made per factor input.
6. The aspect of keeping costs of production the lowest possible.
7. The natural resources extracted from the earth.
8. The manual and non-manual efforts of workers in the transformational process.
11. Producing items in mass on a continuously-moving process is referred to as ____________ production.
14. Using scarce resources to meet the objectives of a business is known as ______________.