The nature of operations

1234567891011121314151617181920212223242526272829303132333435
Across
  1. 2. Knowledge, skills, and expertise of a company's employees, contributing to its economic value.
  2. 4. A measure of how efficiently inputs are converted into outputs, often gauged by output per unit of input.
  3. 5. The final goods or services produced using inputs in the production process.
  4. 6. The ability of a business to compete effectively in the market, often through quality, price, and efficiency.
  5. 7. A measure of how well a product or service meets or exceeds customer expectations.
  6. 9. Programs aimed at increasing employees' skills, knowledge, and efficiency.
  7. 11. A production method where items are made individually, often tailored to specific customer needs.
  8. 12. The ability to produce goods or services using the least amount of resources, minimizing waste and costs.
  9. 14. The perception of a brand in the minds of consumers, influencing their buying behavior.
  10. 15. The process of creating goods or services by transforming inputs into outputs.
  11. 16. A production method where similar items are produced in groups or batches before moving to the next stage.
  12. 20. Achieving the desired outcome, often by meeting customer needs and business objectives, even if it requires more resources.
  13. 21. Strategies used to encourage employees to perform their best, including financial and non-financial incentives.
  14. 24. A production method characterized by continuous, non-stop production, typically for mass production of standardized products.
  15. 25. Production methods that rely heavily on human labor rather than machinery or technology.
  16. 26. Long-term assets, such as machinery and tools, used in the production of goods and services.
  17. 27. Processes and practices used to ensure that a product or service meets a certain standard and satisfies customer expectations.
  18. 28. Cost advantages that businesses achieve due to increased output, resulting in a lower cost per unit.
  19. 29. The process of introducing new ideas, products, or processes to improve efficiency, quality, or market appeal.
  20. 30. Financial assets or physical tools, machinery, and technology used to produce goods or services.
  21. 33. A large market segment where standardized products are sold to a wide audience with similar needs.
  22. 34. A unique strength or characteristic that allows a business to outperform its competitors, such as superior quality, branding, or efficiency.
  23. 35. A small, specialized market for a particular product or service that caters to a specific customer segment.
Down
  1. 1. A production technique that combines mass production's efficiency with the ability to customize products to individual specifications.
  2. 3. The amount of output produced per worker or per unit of labor input.
  3. 8. Production methods that depend more on machinery and technology than human labor.
  4. 10. The entrepreneurial skills and decision-making abilities that bring together the other factors of production to create a business.
  5. 13. The ability of a business to adapt quickly to changes in market demand or to customize products.
  6. 17. The difference between the cost of inputs and the final price of the product, representing the enhancement created during production.
  7. 18. The physical space or natural resources used for business activities.
  8. 19. Business practices aimed at minimizing environmental impact, preserving resources, and ensuring long-term ecological balance.
  9. 22. The resources, such as raw materials, labor, and capital, used in the production process to create goods or services.
  10. 23. The creation of a unique identity and image for a product or service to differentiate it from competitors.
  11. 31. The use of machinery and technology to perform tasks with minimal human intervention, increasing efficiency.
  12. 32. The human effort, both physical and mental, used in the production process.