Across
- 2. Argued that individual behavior in primarily influenced by certain needs based on a hierarchy || Application of his theory requires managers to ensure that the essential needs of their workers are being met in the workplace to guarantee their maximum performance
- 4. Studied the relationship between leadership and group effectiveness || States that the personality of the leader determines how well he or she addresses situations in the workplace.
- 5. Conducted his work in the 1950s in post-war Japan and helped Japanese industries improve production || His methods involved statistical process control and problem-solving techniques || Improved product design for improved service
- 6. Used his expertise to implement improvements in the workplace || Observed that the introduction of these changes resulted in increased satisfaction among workers which also resulted in their increased overall productivity
Down
- 1. Father of Scientific Management
- 3. Identified 5 functions of management, He also identified 14 principles of management