Across
- 5. Marketers or company didn't spent time or money by trying to keep them.
- 11. Marketers use ____channels to stimulate immediate buying, make shopping easier, enrich the brand experiences.
- 15. company provides products/services for _______.
- 17. is ________ costs of marketing involved, such as cost of transporting and storing products.
- 18. this refers to shaped by one’s society and are described in terms of objects that will satisfy those needs.
- 19. ________ marketing to earn huge sale and profits.
- 21. This customers stay with business for a long time but don't spend much.
- 22. Satisfied customers become "customer ______" and share their experience with others.
- 23. Social _____ offer an ideal platform for real time marketing and engagement.
- 25. defined as the set of strategies and activities by which companies acquire and engage customers.
- 26. High satisfaction increases customer ______.
Down
- 1. is refers to deciding how much to charge for products or services
- 2. Partners ___ the firm consists of cross functional teams.
- 3. The ______ concept starts with a well-defined market, focuses on customer needs, and integrates all marketing activities
- 4. ____ orientation refer starting from 1850 - 1929
- 6. this refer to the basic needs of humans needs
- 7. this refer to Human wants that are backed by purchasing power
- 8. The ______ concept takes an inside-out view that focuses on existing products and heavy selling.
- 9. Customer _____ value is the value of the entire stream of purchases a customer makes over a lifetime of patronage.
- 10. Marketing ___ refer to to sellers paying more attention to the specific products a company offers than to the benefits and experiences produced by these products.
- 12. Customers ______ refer to total combined customer lifetime values of all of the company's current and potential customers.
- 13. is ________ costs of marketing involved such as software and tools used for marketing activities
- 14. ________ marketing to satisfy customers' needs, reach customers and engage relationship with them.
- 16. These customers spend a lot but don't stay longer.
- 20. ____ marketing is using websites, social media, mobile apps and ads to engage customers anywhere, anytime via digital devices.
- 24. Partners ____ the firm consists of suppliers, resellers and distributors
