Across
- 1. It's always polite to ask a customer if they are OK to ____.
- 3. You can promote this when speaking to the home owner.
- 4. A property that only contains white goods.
- 5. You will receive your welcome pack within ___ working days.
- 6. Are you _____ that I've fully resolved your query today?
- 8. For security purposes, can I take your full name and _______?
- 9. A customer will need this to register online.
- 10. We have ___________, Watersure and Watersure Plus.
Down
- 2. Customers who pay by DD are covered by this.
- 4. Our fixed rate tariff that's based on rateable value.
- 7. These must be used when adding or updating account details.