The Referencing Riddle

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Across
  1. 2. Properties over £3,500
  2. 5. Needs to be passed before proceeding with a call
  3. 8. Where is our other office based
  4. 9. The task to be completed to get your grading
  5. 11. What Bruce represents
  6. 12. What is used to check email age
Down
  1. 1. Most commonly used phrase in the office
  2. 3. Tells you if a document is trusted or not
  3. 4. This is where all calls take place between us and our customer
  4. 6. The system used for referencing applications
  5. 7. Take a picture of yourself and your ID
  6. 10. You would log you CPD on here