Therapeutic Communication

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Across
  1. 3. When verbal and non-verbal messages are consistent with each other.
  2. 6. Being real, honest, and sincere in the nurse-patient relationship.
  3. 10. Listening: Paying close attention to what someone is saying and communicating.
  4. 11. Type of communication that is clear, direct, and does not require interpretation.
  5. 12. A communication technique that mirrors the patient's feelings back to them.
  6. 13. Confirming the accuracy of the nurse's understanding of the patient's message.
  7. 14. The phase of the nurse-patient relationship where therapeutic work is done.
  8. 15. A key factor in successful nurse-patient relationships
  9. 16. The ability to understand and share the feelings of another; different from sympathy.
  10. 17. The phase of the nurse-patient relationship where goals are evaluated and the
Down
  1. 1. Space: An important non-verbal communication consideration based on proximity.
  2. 2. Type of question that encourages elaboration from the patient.
  3. 4. Used to ensure that the nurse has understood the patient's message accurately.
  4. 5. A form of non-verbal communication that can be comforting or invasive.
  5. 7. A therapeutic technique that gives the patient time to reflect.
  6. 8. ends.
  7. 9. The initial phase of the nurse-patient relationship.