Across
- 2. What is a scheduled time for you daily
- 3. This is a type of call when you answer the phone and no one is on the line
- 5. What state do we accept all auto dialer calls
- 6. Dispatch was ________ to the SOC in 2025
Down
- 1. How many hours a day is the SOC open
- 4. These days are always treated as after-hours