TICO

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Across
  1. 3. Claims that are the result of a _____ _____ may be treated differently from other claims (2 words)
  2. 5. License ______ Tribunal: Independant body appointed by the Ontario government
  3. 6. Travel agents must advise the customer of the availability of trip cancellation _________
  4. 8. If the cumulative price increase is more than _____ percent and the booking is not yet paid in full, the consumer has the right to cancel and receive a full refund
  5. 9. The fund will pay for the _________ _________ of stranded passengers under certain conditions (2 words)
  6. 13. Payments for ____ __________ take precedence over other claims on the Fund (2 words)
  7. 15. The act of making something known
  8. 18. Number of months in which a consumer may make a claim (Standard or Trip Completion)
  9. 20. A person that operates a travel service for which they own; i.e airlines, cruise line, hotel and car rental companies (2 words)
  10. 22. TICO works with 3 groups to carry out it's mandates: Consumers, Travel industry, and provincial __________
  11. 24. A __________ (in support of an Act) describes how the rules will be enforced or applied
  12. 26. A situation in which one claimant is substituted by another who takes on the legal rights and claims of the original person
Down
  1. 1. A presentation of fact made in person, electronically pr in print in order to induce someone to act
  2. 2. TICO's mission is to regulate ________ protection by promoting awareness, education and compliance
  3. 4. Travel __________ - An individual who must be in the employment of a travel retailer
  4. 7. A travel retailer or travel wholesaler who is registered as a travel retailer, or both under the Travel Industry Act 2002
  5. 10. The _______ refund for an individual claim on The Fund is $5,000
  6. 11. The Travel Industry ____________ ____ refunds eligible customers who did not receive services due to bankruptcy or insolvency of a registrant/end supplier (2 words)
  7. 12. Every person who is working for a registered Ontario travel agency needs to be _________
  8. 14. The TICO Board of Directors appoints a _________ to carry out its administrative and regulatory functions
  9. 16. Travel agents must inform customers of typical information and ______ _________ required for each person (2 words)
  10. 17. Contributions to The Fund are made _____ a year
  11. 19. TICO stands for Travel Industry Council Of ___________
  12. 21. A claim for travel services that were paid for but not provided as a result of the failure of an Ontario registered travel retailer, airline or cruise line
  13. 23. TICO is funded by registered travel _____________ or travel wholesalers
  14. 25. A customer must be informed ________ of any changes to travel services