Across
- 2. A plan for how money is spent
- 6. The profit left after all expenses
- 10. I'm the master key to your account
- 12. Time off for rest and relaxation
- 13. Where calls wait before being answered
- 16. The opposite of expense
- 18. A person who promotes products for followers
- 19. I store Files in the cloud
- 20. Daily tasks and duties of a company
- 21. The average time to handle a call
- 22. A formal talk to pitch an idea
- 23. Where all your deleted files go
- 25. A call that is sent to the right place
Down
- 1. Money owed to another party
- 3. A group of people who work together
- 4. The document that outlines the role
- 5. A goal or target a company works towards
- 7. Posts, videos and blogs are all types of this
- 8. someone who applies for a job
- 9. A chat between the candidate and panel
- 11. I'm the brain of the computer
- 14. I hide in emails, click and regret it
- 15. A catchy phrase used in campaigns
- 16. The 'P' that describes cost
- 17. What agents read to help customers
- 24. The first step in getting hired