Across
- 2. These are not substitutes for hand hygiene.
- 4. If you don't know a survey question, offer a _____ for where to find an answer.
- 6. Check at least two of these for every patient.
Down
- 1. Make improvements to ensure that these are heard and responded to on time.
- 3. Don't _____ at survey questions.
- 5. Get important _____ results to the right staff person on time.