Across
- 4. Replacement order
- 6. Fraud Protection Program
- 7. One of out of network insurance
- 9. Supervisor working this weekend
- 10. Return order for refund
- 11. In-network Insurance
- 12. having issues in the morning
- 13. Out of network insurance
- 16. Escalated caller
Down
- 1. appointment scheduling
- 2. Charge when order is placed can fall off
- 3. warranty customer purchases online
- 5. Charge when the order ships
- 8. question for a call
- 14. How to report Issues
- 15. from the customer for placing on behalf
- 17. offered at the end of every call