Top IT trends and risks for 2026

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Across
  1. 3. The disciplined approach of automating everything that can—and should—be automated.
  2. 5. A dedicated non-production environment used to stress-test applications before they go live.
  3. 6. The practice of linking an AI model to a verifiable "source of truth" (like a document library) to prevent errors.
  4. 8. The ability to see exactly why and when an AI made a specific decision within a workflow for audit purposes.
  5. 9. The phase where 90% of AI costs now live; the "shock" to the Opex budget.
  6. 10. Models trained within a company's secure boundary to prevent IP leakage to public LLMs. (2 words)
  7. 11. A 2026 security posture that uses AI to block threats before they reach the network.
  8. 13. The old "on-prem" systems that are the hardest to orchestrate.
  9. 15. Teams where business and IT experts work together on a single project.
  10. 16. The programmatic "limit" set within a process to ensure an AI agent doesn't exceed its authority.
  11. 17. The "contract" that allows two software programs to talk to each other.
  12. 18. The degradation of an AI model's performance over time as real-world data changes.
  13. 19. The risk of business units deploying unauthorized models, bypassing IT governance. (2 words)
  14. 22. What a Data Lake becomes when it lacks the governance and connectivity of a Fabric.(2 words)
  15. 27. The basic unit of text that an LLM processes.
  16. 28. AI that moves beyond "chat" to independently use tools and execute multi-step business processes.
  17. 29. The "management" style suited for complex, unpredictable work where AI acts as a co-pilot.
  18. 30. What AI must be able to redact automatically from documents to ensure privacy (abbr.).
  19. 31. The consistent data transfer speed you get when you aren't competing for bandwidth with "noisy neighbors."
  20. 33. The SaaS architecture where each customer has their own dedicated server instance and database, used by Appian. (2 words)
  21. 37. The "G" in ESG that keeps AI and data within ethical and legal rails.
  22. 38. An ecosystem of autonomous entities collaborating to solve complex goals.
  23. 39. The traditional, isolated department that BOAT aims to break down.
  24. 40. The ability to scale your dedicated resources up or down based on your specific enterprise demand.
  25. 42. The architectural layer that unifies silos without moving data; the "fuel" for accurate enterprise AI. (2 words)
  26. 44. When an AI confidently provides a false or nonsensical answer;
  27. 46. The "deep see" into AI-driven processes to understand why a decision was made.
  28. 47. The ease of moving workloads because your data and configurations are neatly contained in a single instance.
Down
  1. 1. The term for generating code via AI without rigorous architectural oversight. (2 words)
  2. 2. The "O" in BOAT, Gartner’s latest category introduced in late 2025 to unify fragmented automation tools (like RPA, iPaaS, Low-Code, AI Agents) under a single platform for coordinating complex business processes; the coordination of complex systems and workflows.
  3. 4. The common industry term for AI pilots that never reach production (e.g., "Pilot ____").
  4. 5. One of Gartner’s 2026 themes focusing on the protection of digital and brand value.
  5. 7. Logic-based execution required for BOAT workflows where "probabilistic" AI outcomes are too risky.
  6. 12. The "interest" paid on sub-optimal technology chosen for the sake of speed. (2 words)
  7. 14. The safety path in a workflow where an AI agent hands off a complex or high-risk case to a human expert.
  8. 19. The full set of technologies used to build or run an application.
  9. 20. The primary security benefit of single-tenancy; preventing "noisy neighbors" from impacting your performance.
  10. 21. The result of "insufficient guardrails," with Gartner predicting 2,000+ AI-related claims by 2026.
  11. 23. Moving from "Is it working?" to "Is it profitable?" (The 2026 shift).
  12. 24. The technical "memory" of an AI session; expanding this reduces the need for risky permanent data storage. (2 words)
  13. 25. The experimental phase that Gartner says 40% of organizations fail to move beyond.
  14. 26. The high-level security certification often required for government-grade single-tenant clouds.
  15. 32. The instruction that, if poorly engineered, leads to data leakage or "injection" attacks.
  16. 33. A type of "Smart Search" that understands user intent and context, not just matching keywords in a database.
  17. 34. The next wave of AI that doesn't just chat, but takes action autonomously.
  18. 35. the architecture used to ground LLMs in private company data (abbr.).
  19. 36. An architecture made of modular, interchangeable "building blocks."
  20. 41. The ability to move an IT solution from one department to the entire global enterprise.
  21. 43. A vast pool of raw data that often becomes a "swamp" without governance. (2 words)
  22. 45. The core entity in a process platform that can now include "Documents," allowing AI to query them like data.