Across
- 2. assembly line workers are empowered to pull a ____ to stop
- 3. how many million vehicles were recalled due to unintended acceleration.
- 5. exceptional reputation for quality and customer care
- 8. Toyota began to experience rapid growth and ____ in the 90s
- 10. what did Toyota create for defects
- 12. the name of the transportation secretary who made Toyota issue recalls
Down
- 1. the organization became more defensive and _____ of information
- 4. Toyota's board of directors is composed of 29 _____ men.
- 6. what line of worker is power given to during TPS
- 7. built on the principles of just-in-time production
- 9. where does most decisions make their way back
- 11. can an executive in the United States issue a recall