Train Your Brain - FedEx Edition

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Across
  1. 2. - not Ground, not Freight
  2. 3. - To make you smile
  3. 5. - VP US OPS NR
  4. 7. - Every package gets one
  5. 8. - Delivering Quality
  6. 9. - Quality Driven Management
  7. 12. - Every employee should have it
  8. 13. - Get them done
  9. 15. - Boss Man
  10. 16. - Black and white diamonds
  11. 18. - Peak Pandemic Cause
  12. 19. - M.D.
  13. 20. - Largest on the East Coast
Down
  1. 1. - Deliver it everyday
  2. 4. - Envelopes and smalls please
  3. 6. - FedEx Vehicle
  4. 10. - Miracle workers
  5. 11. - Award you can receive
  6. 14. - Deven Ott
  7. 17. - Before and after