Training

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Across
  1. 2. Our Knowledge Book
  2. 5. Name of the building where the production floor is located.
  3. 7. Process we need to do on every call
  4. 9. We can find information from people that works at branches
  5. 10. Name of the training room we are located in
Down
  1. 1. Name of the F commands we use on AS400
  2. 3. TCS is another name for this
  3. 4. Question you can ask your client, works both in CCP & AS400.
  4. 6. Part of the main questions for authentication, often a keyword
  5. 8. Our main system