Across
- 5. One way to show that your clinic loves cats is to hold in-house clinics, cat information evenings and _______?
- 6. As our customers change, it’s essential for the Veterinary Industry to stay _______.
- 7. Often owners miss all the opportunities to reward dogs what type of behavior?
- 9. Continuing education is a great way to challenge yourself ___________.
- 10. What type of restricted diet should you suggest as a minimum for pets with kidney failure?
- 11. Summer is timely for reminding pet owners about the importance of __________.
- 12. What did a study show increased three fold when following up owners with pets on a new diet?
- 13. What type of healthcare is now a global trend in both Human and Veterinary medicine?
Down
- 1. Having highly trained Veterinary Nurses is beneficial and ________.
- 2. What can you provide to pet owners to assist their pet’s preventative care needs?
- 3. What type of stimulation is crucial for keeping high-energy dogs occupied?
- 4. Mystery Shoppers take a ______ of practice staff and assists employers and managers to pinpoint strengths and weaknesses.
- 8. Exemplary customer service, knowledge and ________ are all important measurement tools in a successful practice.