Training Overview

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Across
  1. 2. billing system that houses invoices, payment history, account notes, and our autopay information.
  2. 4. the member portal is also known as_____
  3. 7. When a claim is processed, an _____ is sent to the provider
  4. 8. Who is our pharmacy vendor?
  5. 9. A member can sing up for insurance during OE or during a __
  6. 10. claims System
  7. 12. Members can obtain a tax credit (aptc) from the
  8. 13. Who is your employer?
  9. 15. Phone System
Down
  1. 1. Amount of time a member has to pay his/her premium without the policy terminating
  2. 3. our 3rd party vender who issues our paper checks
  3. 5. Members who are in the Grace period will receive a_______
  4. 6. All policies have 31 days of____
  5. 11. This is the current note taking system used by customer service.
  6. 14. When a claim is processed, an _____ is sent to the member