training presentation

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Across
  1. 3. HOW DID ADT INITIALLY MONITOR THEIR CUSTOMERS SERVICES?
  2. 5. OPERATIONS SUPPORT GROUP
  3. 8. CUSTOMER MONITORING CENTER
  4. 10. GENERAL CARE
  5. 12. ADT IS THE LARGEST PROVIDER OF _________ HOMES
  6. 14. IN 2017, ADT STARTED INSTALLING ______ UNITS
  7. 15. ON APRIL 2, 2016, APOLLO GLOBAL MERGES ADT WITH WHO_____?
  8. 16. CYBER _____ACTIVELY MONITORING 24/7, 365 DAYS
  9. 17. IT WAS INVENTED IN THE LATE 1800'S TO INCREASE COMMUNICATION
  10. 18. CREATING CUSTOMER FOR LIFE IS ADT'S ______ STATEMENT
  11. 19. LOCAL OFFICE
Down
  1. 1. WHO IS CEO?
  2. 2. ON MAY 2, 2016 ADT BECOME A PRIVATE COMPANY HEADQUARTERED IN _____?
  3. 4. OVER 149 YEARS OF ______?
  4. 6. AMERICAN DISTRICT TELEGRAPH
  5. 7. HOW DO WE RECEIVE CALLS?
  6. 9. TECH SUPPORT
  7. 11. ADT WAS ____ IN 1874?
  8. 13. TO EARN THE LIFELONG TRUST OF CUSTOMERS IS CALLED WHAT?
  9. 20. ACCOUNT MANAGEMENT