Across
- 1. people affected by or involved in the initiative
- 3. the constant factor in transformation
- 6. ability to recover and thrive under pressure
- 7. input or responses used to improve performance
- 8. the key to keeping everyone informed and engaged
- 10. guiding and influencing change
- 12. shift toward using technology to improve services
- 14. the overarching plan for achieving goals
- 15. a long-term direction or goal
Down
- 2. active participation and involvement of stakeholders
- 4. a significant achievement in the transformation journey
- 5. ensuring everyone is moving in the same direction
- 9. a strategic process of organizational change
- 11. ability to adapt quickly to change
- 13. introducing new methods or ideas