Transformation of a business

5. act of being involved or taking part in an action.
6. process of learning new skills.
7. a desired or future state in which the organisation will be after a change has been implemented.
9. professional who provides expert advice in a particular area to a business. Drivers of change, the forces that support a change.
10. the process causing a function or practice in business to become different.
13. tactic used with the intention of enforcing conformity.
14. objective set by a business that can be measures to allow business performance to be assessed.
15. the skilful or sometimes scheming exercise of influence over someone to achieve a desired outcome.
16. a process by which management reviews the overall performance of the business and its employees to determine how can be better reached. Professional services, providers of expert knowledge in particular field to a business. Redundancy, an employer-directed separation strategy that occurs when a business reduces the number of employees because a position is no longer required.
17. the process of changing from one state to another.

1. process of sending and receiving information through verbal or non-verbal means.
2. the approach taken to implement change in a business to achieve a desired outcome.
3. a bargaining process with the aim of reaching an agreement.
4. a planned and structured approach that moves a business from its current state to a desired future state.
8. a person who acts as a facilitator and assumes responsibility for the management of change to enable business transformation.
11. a tool used to identify and analyse the positive factors (driving force) and negative factors (restraining forces) in an environment where change is occurring.
12. the forces that resist or prevent change.