Transplant 6/2025 Crossword

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Across
  1. 1. When a preK patient is marked as Waitlist, but has an Evaluation RN listed as their coordinator, we should reach out to the _________ RN pool with questions or concerns
  2. 3. This agent loves to sing karaoke
  3. 5. Last name of the agent who works in a bar/restaurant in Milan after working in the Transplant Contact Center
  4. 9. This agent recently graduated with her bachelors in Individualized Studies
  5. 10. To help Thomas keep organized, please put in any questions or concerns for Thomas and Denise to address in the ________ Your Questions button on the homepage of the SharePoint
  6. 12. We adjusted the question about the length of a football field/city block to include “without _______”
  7. 13. This manager, along with her husband, runs a catering business and has recently been looking for a truck
  8. 14. This agent got to have her first grandchild sleepover a few weeks ago
  9. 17. This Transplant agent speaks Spanish fluently and has been very helpful with scheduling patients who speak Spanish and need a translator
  10. 18. The number of years Colleen has been working in the Transplant Contact Center
  11. 19. In spite being certified as an MA since 2005, this team member had to go to class on Thursday so that they could get access to Phoenix
  12. 20. This agent joined our team this year and has developed a tense rapport with Melissa's cat
  13. 21. Last name of the agent who recently went to Italy with his wife for their 25th anniversary
Down
  1. 1. Thomas is planning on asking __________ to help with new hire training so that the new hires can see how everyone works and get to know the team that way
  2. 2. The name of the town that Chuck lives in in Florida (hint: it is on the Homepage of the SharePoint...)
  3. 4. This agent has recently taken up paint by numbers and Thomas is obsessed with the things that she paints!
  4. 6. This agent recently moved into their very first apartment in Ypsilanti
  5. 7. Before working in the transplant contact center, Brittney worked in this job
  6. 8. This physician and head of the Transplant department is one of Kaitlyn's favorite people (watch that hairline...)
  7. 11. This is the color that the QNR will flag if the patient rides a scooter in one of the new QNR questions
  8. 15. This is the color that the QNR will flag if the patient indicates that they have out of state insurance in one of the new QNR questions
  9. 16. _____ Health is the health insurance that will need to be triaged by the triage APPs before scheduling, due to their requirements for same day testing
  10. 17. This newbie, whose last name rhymes with "Ron Swanson" has been a franchisee in Little Caesars, and in the past, Jersey Mike's