Across
- 3. A travel agent prepares a set of _____ to gain customer's attention.
- 4. A travel agent explains the procedure of _____ so that the customer knows the total refund they could receive if they withdraw their reservation.
- 8. A travel agent designs tour package _____ that includes some piece of information about the tour.
- 10. A travel agent offers some mode of _____, such as motorcycle, car, bus, train, ship, or plane.
Down
- 1. A travel agent books the _____ so that the guest can have a place to stay or take a rest.
- 2. A travel agent accommodates any ____ based on guest's new date or day request.
- 5. A travel agent handles both telephone and walk-in _____.
- 6. At the end of the month, a travel agent writes some _____ to summarize the whole activities conducted in a month.
- 7. A travel agent provides information of the tourism _____ that the guest will visit during their tour.
- 9. A travel agent solves any _____ given by the guest if they are not satisfied with the service provided.