Travel Agent

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Across
  1. 4. TA cannot tell you address/account number for her agency
  2. 5. Missing commission/trainings/questions from TA
  3. 6. Once the sale expires it cannot be added to a package
  4. 8. IATA/CLIA/TRUE or Agency phone number(try them all if you have to)
  5. 14. Must request at least 2 weeks prior to arrival.
  6. 16. what you should do to TA email address/phone
Down
  1. 1. When a travel agent calls with updated email address we do not just put in notes we also
  2. 2. You DO NOT do this to a travel agent booking without speaking to the Travel Agent
  3. 3. When rebooking or Modifying for the TA it is always subject to
  4. 7. Can you modify a reservation without speaking to the Travel Agent
  5. 9. This is where you can look to find and advise the Travel Agent commission or Net pay on reservation
  6. 10. Universal partner community must complete all trainings then you will open the benefit portion to see what you qualify for
  7. 11. Used to track the agency worked for
  8. 12. This happens when a guest calls in and wants a TA to handle her reservation
  9. 13. Go over everything prior to taking payment.
  10. 15. TA must do this by advising account number/Agency Name/Agency Address