Types of formal letters

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Across
  1. 3. promotes a company's product or service and includes a call to action.
  2. 5. for placing orders for new goods or services from a company.
  3. 6. You write this letter when you want to learn more about a product, service or event. write this letter when you want to
Down
  1. 1. express dissatisfaction with goods or services.
  2. 2. to apologise for a mistake.
  3. 4. confirming acceptance of a job, a resignation or an honour.