Across
- 3. The use of these is a CSR practice in relation to inputs - _______ suppliers.
- 6. One of the three principles of total quality management
- 8. A well-known service business studied this year that has fuel as an input
- 10. A characteristic of outputs for a service business
- 12. A similarity between the operations of manufacturing and service business is they may both utilise this.
- 13. A technological strategy that helps achieve improved accuracy in the design process
- 14. A materials management strategy
- 15. An example of an output produced by the manufacturing business Apple
- 16. A waste minimisation strategy when a business implements processes to eliminate waste and inefficiencies in the operations system whilst at the same time maximising customer value
Down
- 1. A waste minimisation strategy
- 2. A key element of an operations system
- 4. An example of an input
- 5. A lean management principle
- 7. A global consideration in operations management
- 9. Is provided to businesses that use Quality Assurance which can act as a source of competitive advantage.
- 10. Quality control involves conducting these during the production process.
- 11. Improved productivity in production helps to reduce these which helps to achieve business objectives
