Across
- 1. The steps of manufacturing or producing goods or services.
- 4. A brief one- or two-sentence description of the focus and core purpose of a business.
- 7. Making sure your work meets a pre-determined set of standards.
- 10. plan A written plan of action for starting and operating a business.
- 11. A percentage of sales revenue that a sales representative receives for his or her time and effort.
- 15. A person who is authorized to act as an agent for renting, leasing, purchasing, or selling land, buildings, and/or properties.
- 16. Anything that is related to managing money.
- 19. A worker who is paid a set fee for doing certain one-time work projects according to his or her own time schedule.
Down
- 2. An independent contractor who sells products or services and is usually paid by commission only.
- 3. The owners and/or top managers that lead and direct the operation of a business.
- 5. An organization that represents the interests of individuals and/or companies involved in a particular occupation, trade, or industry.
- 6. A systematic plan or structure set up to accomplish a specific purpose.
- 8. A written document that explains the procedures for running a particular business.
- 9. The location, place, or means by which you deliver goods and/or services to the customer.
- 12. A person who is given some aspect of control or authority within a business.
- 13. A magazine, newspaper, or journal that provides information about a particular occupation, trade, or industry.
- 14. The designated center of activity, effort, and energy.
- 17. The process of trans- porting or delivering products to customers.
- 18. A bid or estimated price that a company intends to charge a customer for its goods or services