Across
- 3. Number of complaints,Compare sales/profit figures.
- 6. Resolve complaints quickly
- 7. is something you cannot touch
- 9. a wider range of choices
- 10. Aiming to take care of the environment and
- 12. Having enough finance can open
- 13. Give all employees excellent product knowledge
- 14. community.
- 15. and
- 16. to do to have an impact upon the business
Down
- 1. is something you can touch This means
- 2. Something the stakeholder wants
- 4. Aiming to provide the best possible service they can to all.
- 5. A good leader will make staff feel
- 8. Something a stakeholder can
- 11. Profit Maximization Survival(Break Even)