Unethical Business Practices

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Across
  1. 2. prevent a price from falling below a certain level
  2. 4. the action (generally illegal) of advertising goods which are an apparent bargain, with the intention of substituting inferior or more expensive goods
  3. 8. the pricing of goods and services in such a way as to cause a customer to be misled
  4. 10. occurs when companies conspire to set the price of products or services instead of allowing the free market to set the prices naturally
Down
  1. 1. a seller charges customers a different fee for the same product or service
  2. 3. refers to when retailers and others take advantage of spikes in demand by charging exorbitant prices for necessities, often after a natural disaster or state of emergency
  3. 5. irrelevant or inappropriate messages sent on the internet to a large number of recipients
  4. 6. when products offer unbelievable results
  5. 7. prevent a price from rising above a certain level
  6. 9. a legal advertising technique that uses 'puffed up' or exaggerated claims in general terms about a product or service that are a matter of opinion, or subjective, in nature