Across
- 3. Be __ and make sure to greet customers (courtesy)
- 6. Service < Expection = __
- 8. Keep the __ clean.
- 9. Keep __ clean (cleanliness)
- 10. The Essence of Customer Satisfaction: Store,Products, and __.
Down
- 1. Nothing out of stock and mo slow-moving items (0-__)
- 2. __ are always the top priority (Customer Always Come First)
- 4. Accept product __ and exchanges within 3 month of purchase.(may differ by country)
- 5. Be quick and energetic (Fast & __)
- 7. Prevent stock shortages of __ items.