Unit 1: Systems & Terminology Crossword Puzzle

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Across
  1. 4. The day of the month that the life insurance premium is due; used to determine the end of the 31 day grace period
  2. 5. If living, the party(ies)to whom the proceeds are paid
  3. 8. This can ONLY be designated as Policy Owner in the event that the current Policy Owner dies and contract language specifies
  4. 9. A type of permanent life insurance policy that offers the low-cost protection of term life insurance as well as a savings element like a whole life policy which gains interest
  5. 11. Too young to sign a legal document
  6. 14. When beneficiary information needs to be updated or premium payments need to be applied, this system is used to process these tasks
  7. 15. Every right, benefit and privilege available under the policy when the Insured is living is vested in and exercisable by this role
  8. 17. Life insurance for a limited number of years with no cash value
  9. 18. System you would search to find the most recent billing information
  10. 20. This only exists if a trust agreement has been created and cannot be listed as the owner of the policy with the title
  11. 22. The system specifically used to look up agent's information
  12. 24. System used by all of AmFam for news, upcoming links, articles, information, links, etc
  13. 25. This appears in LifeLink and shows specific and important information on the Life policy
  14. 27. A customer-facing system that provides limited information for Life policies
  15. 32. Multiple alternative options to receiving the death benefit proceeds as a lump sum
  16. 33. Automated system that notifies agencies of changes/enhancements to their customers' policies
  17. 34. The only ROLE in WMA that should NEVER be changed
Down
  1. 1. A scenario when more than one person is the owner of a life policy
  2. 2. The tab in the Billing Center used to look up check images or payment received
  3. 3. This system is both corporate and Agency-facing and is used for housing forms that can be sent to customers for completion
  4. 6. A trust which by its terms cannot be revoked
  5. 7. The document required to process the change if the policy owner has passed away
  6. 10. The system used to send forms to customers for electronic signatures using a secure platform
  7. 12. The system used to submit time off requests and view daily schedules
  8. 13. A permanent termination of a policy with cash value paid to the Policy Owner
  9. 16. System used frequently for meetings/huddles, IM conversations, system issue communications, etc.
  10. 19. A person who transfers property by deed or who grants property rights by means of a trust or some other document
  11. 21. System used to search employees within American Family including both corporate and field employees
  12. 23. This system is used by Life In Force Services to send letters and forms to customers
  13. 26. System used to enter your Time, view Time Off, view your pay stub, personal information, etc.
  14. 28. The individual or entity to whom life insurance policy proceeds are collaterally or absolutely assigned
  15. 29. Agency facing system that houses policy owner information including address, DOB, marital status, etc.
  16. 30. Termination of a life insurance policy because a renewal premium is not paid before the end of the grace period
  17. 31. System that the Life Company uses to house documents, tasks, and to keep notes on policies