Unit 12 - Working in An IT Environment

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Across
  1. 4. / Which are normally written in a numbered format.
  2. 5. / IT service that comprises of all the areas that ensure the systems run smoothly.
Down
  1. 1. / The systems that support the business needs to be modified or developed.
  2. 2. / Which are typically written using simple sentences and paragraphs.
  3. 3. / Area of IT Manager, Project Manager and Team Leader.
  4. 6. / Area of Network Administrator, Network Manager and Network Engineer.
  5. 7. / IT service that involves procedures for logging support calls