Across
- 3. James has a meeting with his manager to develop short term plans to help guide decisions that are made within the department. James wants to be sure these plans support the company's strategic plans. James is creating a _________________________ plan.
- 4. The process used to assign work to subordinates
- 6. Type of manager who is responsible for implementing the strategies, policies, and decisions made by top managers
- 8. Refers to how well a product does what it is supposed to do
- 9. Level of management that is responsible for the overall performance and effectiveness of the firm
- 12. A process ___________________ can be used to identify the sequence of activities, movements of materials, and work performed.
- 13. Function of the management process used to monitor and ensure the organization is meeting its goal
- 15. _______________ managers are responsible for production and quality control.
- 17. This variable of a SWOT analysis identifies changing consumer tastes, hostile takeover offers, and new government regulations
- 19. A _____________ chart is a scheduling tool that breaks down large projects into steps to be performed and specifies the time required to perform each one.
- 22. After meeting with his manager, James has created a series of plans for each day, week, and month for his front-line managers. James is creating _________________________ plans.
- 23. Organizational structure characteristic of centralized firms
- 24. Describes the span of control in centralized organizations
Down
- 1. __________________ production is a production system in which all the needed materials and parts arrive at the precise moment they are required for each production stage. (HINT: 3 words)
- 2. The combination of characteristics of a product or service that bear on its ability to satisfy stated or implied needs
- 4. Type of organization where decision-making authority is delegated to levels of management at various points below the top
- 5. The finance department’s goal of a 3 percent increase in return on investment in three years, is an _______________________ goal.
- 7. _________________ skills are especially important for first-line managers because of the time spent helping solve work-related problems.
- 10. Aspect of the management process that involves determining what the organization needs to do and how best to get it done
- 11. Organization's specialists in law, accounting, and human resource management are commonly called ___________________ members
- 14. Reporting relationships within a company are indicated on an organization chart and represent chain of _________________.
- 16. This type of plan reflects decisions about how a firm will allocate resources and the priorities of the company
- 18. Make to _____________ is the goods production method used when a firm produces goods for mass consumption
- 20. This type of utility is created when a company makes products available for consumers where they are convenient for the consumer.
- 21. The sameness of product quality from unit to unit